Managed IT Support for Educational Institutions
ICTN provides managed IT support for all types of schools, Academies, MAT’s and Independents. We deliver reliable, secure, and proactive technology services that support teaching and learning. Based in Cheshire, we work with schools across England and Wales, providing expert IT support tailored specifically to the needs of the education sector.
As a specialist education supplier, our focus is on keeping systems reliable, safeguarding data, and minimising classroom disruption so staff can concentrate on delivering outstanding education. We fundamentally understand how schools operate enabling us to tailor our service offering whilst retaining total flexibility to help when you need a little extra support.
Education-Focused IT Support You Can Rely On
Our managed IT support services are designed exclusively for schools, academies, and multi-academy trusts. Rather than offering generic IT solutions, we provide sector-specific support that reflects the realities of modern education environments.
From day-to-day technical support to long-term infrastructure planning, we act as a trusted technology partner for education, ensuring systems remain secure, compliant, and fit for purpose.
The use of technology in the classroom has revolutionised how we deliver curriculum content and help teachers engage and stimulate young minds, so its critically important that you have the right partner to ensure that your school remains compliant with DfE standards, safe, reliable and built for future needs.
What Our Managed IT Support for Schools Includes
Our fully managed IT support services cover the core technology needs of education settings:
- Helpdesk support and remote assistance for staff
- Proactive monitoring and maintenance to prevent issues
- Cybersecurity and safeguarding-focused protection
- Network and infrastructure management
- Cloud services and guidance where appropriate
- Backup, disaster recovery, and business continuity planning
All services are delivered by an experienced team with in-depth knowledge of school IT environments and education-sector requirements.
IT Support Tailored to Your School or Trust
Every school operates differently. That’s why our managed IT support is built around your existing infrastructure, priorities, and long-term goals.
We take time to understand your environment, assess risks, and develop a support plan that aligns with your operational needs. This ensures technology supports learning outcomes without unnecessary complexity or disruption.
Cyber Security and Safeguarding for Education
Schools are now among the most targeted public-sector organisations.
Ransomware, phishing, data breaches, and social engineering are rising.
Loss of learning time, safeguarding risks, and reputational damage are real consequences.
DfE and NCSC now expect schools to meet specific cyber security standards.
Security is a critical concern for schools. Our managed IT support services include robust cybersecurity measures designed to protect staff, pupils, and sensitive data.
From endpoint protection and access controls to continuous monitoring, we help education settings stay protected against evolving cyber threats while supporting compliance with safeguarding and data protection requirements.
A Cheshire-Based IT Partner Supporting Schools Across England and Wales
ICTN is based in Cheshire, allowing us to provide responsive, reliable support to schools across the North West and beyond. We support education settings throughout England and Wales, combining remote assistance with on-site support where required.
Our approach ensures schools receive consistent, high-quality IT support from a provider that understands both local requirements and the wider education landscape.
Why Schools Choose ICTN
Education providers choose ICTN because we offer:
- Specialist IT support designed for schools
- Proactive monitoring that reduces disruption
- Clear communication and dependable support
- Strong focus on safeguarding and security
- Flexible managed support packages that scale with your needs
Our goal is to deliver stable, secure IT environments that support effective teaching and learning.
Getting Started With Managed IT Support
Working with ICTN begins with a review of your current IT setup and future requirements. We identify areas for improvement, recommend practical solutions, and implement a managed support plan tailored to your education setting.
With ongoing support and proactive planning, schools often see improved reliability, fewer technical issues, and greater confidence in their IT systems.
Contact ICTN – Managed IT Support for Schools
If you’re looking for a reliable IT support partner with specialist education expertise, ICTN is here to help. Our team is available to discuss your requirements and recommend a tailored managed IT support solution for your school or trust.
A Phone Call Away
Let us help you catapult your idea into a reality. There’s no better day.